Testimonials

Senior technician Aaron inspecting a recently air dried rug.

Senior technician Aaron inspecting a recently air dried rug.

Some of Our Happy Customers

"Margaret and Aaron at Artisan Fine Rug Care did an excellent job cleaning and repairing my Persian carpets. Their knowledge and expertise have given me a better appreciation of my carpets. Their service and follow through is prompt, professional and the cost is reasonable. I have enjoyed doing business with them and I appreciate their involvement in the Santa Cruz County Community."

Erik R. Johnson
President & CEO
Erik’s DeliCafe, Inc.
www.eriksdelicafe.com

"When Artisan delivered the cleaned and repaired rug to our home, it looked like new. Amazing. The same was true of the other rugs Artisan cleaned. Actually, our rugs now look better than they did when we bought them."

Kay Archer Bowden & Jerry Bowden
Santa Cruz

"Aaron did such a nice job with this rug. I’m really excited to see the expression on my friend’s face when he receives it. Tell Aaron that I appreciate the fact he got the red bleed out."

John Schumacher
Wine Shepherd
President

Hallcrest Vineyards

"I recently had an excellent experience at Artisans Fine Rug Cleaning in Watsonville.  I brought in my mother-in-law’s bedroom rug for cleaning; something she had not done in years.  She is a perfectionist who is rarely pleased with any type of service she receives; she always finds something to complain about.  Well, I knew that Artisans had done a fine job of cleaning her rug but never expected her to be so pleased!  She said, “Oh, look at those blues; they are so bright!  And the beige background looks so light and new, I hadn’t realized how dirty it had gotten.” If Artisans can make my mother-in-law so happy, I imagine they can make all their customers happy!  The price was right and the job was done quickly and professionally.  Our family will be using Artisans Fine Rug Cleaning from now on." 

Jill Tardif
Santa Cruz

"I recommend Artisan because of the wonderful job they did on my silk and wool oriental rug. They cleaned it to perfection, groomed it and wrapped it carefully for delivery. Aaron, part-owner, made our appointments for pickup and delivery on time. The whole process was easy. And he was very informative; he knows his stuff. I won't hesitate to call them again. Highly recommended!"

Desiree Foxworthy
Santa Cruz

"My parents and I have had our antique rugs cleaned by Artisan. My parents’ rugs were given to them by their parents, who received them as wedding gifts around the early 1900’s. These rugs mean a lot to our family. There is also a Chinese Aubusson, which my parents bought in China in the 1930’s. All of the rugs came out looking great and refreshed.

Artisan was polite, prompt, knowledgable and did a wonderful job on my family’s carpets. We will definitely use them again and have already referred friends to Artisan."

Jeremy Cole
Los Gatos

Shocking before and after photos of damages and dirty handmade rug

"We had our silk rug for 14 years and were thinking about getting rid of it. We tried one cleaner and it still looked hopeless. Then I found Artisan Fine Rug Care Studio. After they cleaned it, all I can say is that it was like night and day."

Keven Muir
Owner
All Pure Water
www.AllPureWater.org

Artisan Fine Rug Care goes out of their way to insure satisfaction.  I have taken my rugs to them for cleaning three times now, and each time they exceed my expectations.  The last time I was having a party and it was important to me that the rugs be returned in time.  Not only did Aaron pick up the rugs, Margaret opened on Saturday morning on Labor Day Weekend to make sure that I had them when I needed them.  It was wonderful service.  Aaron and Margaret have the knowledge, experience and most importantly the desire to provide a service which is reliable, reasonable and exceptional in quality.  Need clean rugs?  Artisan Fine Rug Care is the place to go!

Frances Henderson
Watsonville, CA

Our black oriental rug has not looked this good since we bought it. There was not a spec of lint on it or a fiber out of place. The original colors were back, and it smelled good. The pick up and delivery service were exemplary and the price was well below what I expected. I am delighted to have found them and will never send a rug anywhere else for cleaning or repair.

Sterling Fairchild
Carmel Valley

Pick up and delivery available throughout the Monterey Bay Area, Los Gatos, Monte Sereno, Saratoga, San Francisco, San Jose, Menlo Park, and Atherton.

"We treat every rug as if it were our own...and we love our rugs!”

Margaret Kinda
Owner
Artisan Fine Rug Care Studio